Privacy Policy

Who we are

Beyond Papers is a brand under TheManki.com, owned by SDW Pvt. Ltd. and Nikiss Tech Pvt. Ltd.. In this policy, "we", "us" and "our" refer to Beyond Papers.

Our registered correspondence address is Guwahati, Assam, India. You can reach us at ask@themanki.com or on +91 70022 08642.

This policy explains what information we collect through this website and during an enquiry or consultation, why we collect it, and what rights you have over it.

Information we collect

We collect only what we need in order to respond to your enquiry and to run this website. Specifically:

• Information you give us through the consultation or contact form — your name, designation, company name, mobile number, WhatsApp number, work email address, industry, number of locations, approximate number of users, current software, required solution, operational challenges, modules of interest, expected timeline, indicative budget range and preferred meeting date.
• Any requirement document you choose to upload.
• Correspondence — messages you send us by email, WhatsApp, telephone or through this website, and our replies.
• Technical information — your IP address, browser type, device type, referring page and pages viewed, collected through server logs and, where you consent, analytics cookies.

We do not ask for and do not want financial account details, identity document numbers, or any sensitive personal data through this website. Please do not send such information to us through the enquiry form.

How we use your information

We use the information you provide for the following purposes:

• To respond to your enquiry and arrange a discovery consultation.
• To prepare a proposal, scope document or estimate at your request.
• To communicate with you about a project we are discussing or delivering.
• To maintain a record of enquiries for our own business administration.
• To understand how this website is used, so that we can improve it.
• To meet legal, accounting and regulatory obligations.

We do not sell your information. We do not share it with third parties for their own marketing purposes.

Legal basis and consent

Where you submit an enquiry, we process your information on the basis of the consent you give by ticking the consent box on the form, and in order to take steps at your request before entering into a contract.

You may withdraw your consent at any time by writing to us. Withdrawing consent does not affect processing already carried out, and does not affect information we are required to retain for legal or accounting reasons.

Cookies and analytics

This website uses essential cookies that are necessary for it to function. These do not require your consent.

Where you accept analytics cookies through the notice shown on this site, we may use analytics and advertising measurement tools to understand how visitors find and use the website. These may include Google Analytics, Google Tag Manager and the Meta Pixel. These services may set their own cookies and process information according to their own privacy policies.

You can decline non-essential cookies through the notice, and you can clear or block cookies through your browser settings at any time. Declining does not restrict your access to any part of this website.

Sharing and disclosure

We may share your information in limited circumstances:

• With service providers who host this website, deliver our email, or operate the customer relationship system in which enquiries are recorded — each acting on our instructions.
• With professional advisers such as accountants and lawyers, where necessary.
• Where we are required to do so by law, by a court, or by a regulatory authority.
• With your explicit consent, for example where you agree to a case study naming your organisation.

We will never publish your company name, a testimonial or details of your project without your written consent.

Confidentiality of project information

Information you share with us about your business processes during a consultation is treated as confidential. It is used only to understand and respond to your requirement.

We are willing to sign a non-disclosure agreement before any detailed process discussion. If confidentiality is a concern for you, please raise it at the outset and we will put an agreement in place first.

Data retention

We keep enquiry records for as long as is necessary for the purpose for which they were collected, and thereafter only where we are required to retain them for legal, accounting or contractual reasons.

Where an enquiry does not proceed and no legal obligation applies, we remove the record within a reasonable period of the enquiry becoming inactive. You may ask us to delete your details sooner.

Security

We take reasonable technical and organisational measures to protect the information you provide, including encrypted transport for data submitted through this website, access controls on the systems in which enquiries are stored, and restricted internal access on a need-to-know basis.

No method of transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security, and any transmission is at your own risk.

Your rights

Subject to applicable law, you may ask us to:

• Confirm what information we hold about you and provide a copy of it.
• Correct information that is inaccurate or incomplete.
• Delete information we no longer have a lawful reason to keep.
• Restrict or object to certain processing.
• Withdraw consent you have previously given.

To exercise any of these, write to ask@themanki.com. We will respond within a reasonable period. We may need to verify your identity before acting on a request.

Third-party links

This website may link to third-party websites, including platform vendors and social media services. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any information to them.

Children

This website and our services are intended for businesses and are not directed at children. We do not knowingly collect information from anyone under the age of 18.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or in the law. The date at the top of this page shows when it was last revised. Where a change is significant, we will take reasonable steps to bring it to your attention.